Privacy Policy

1. Who We Are

Piped Perfect Plumbing & Heating is a plumbing and heating contractor serving Suffolk County, NY. Our business address is 237 Grand Ave., Shirley, NY 11967. This Privacy Policy explains what personal information we collect through this website, how we use it, and your rights regarding that information.

Questions about this policy? Contact us:

• Email: john@pipedperfect.com
• Phone: 631-566-4692
• Mail: 237 Grand Ave., Shirley, NY 11967

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This happens in two ways:

Contact form

When you submit a message through our contact form, we collect your name, email address, phone number, and the message you write. This information is used solely to respond to your inquiry or schedule a service appointment.

Direct contact

If you call, text, or email us directly, we may retain your contact details and the nature of your inquiry in order to follow up and provide service.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or service request
• Schedule and confirm service appointments
• Follow up after a completed job if needed
• Contact you if we need clarification about your request

We do not use your information for marketing purposes or send promotional emails without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with third-party service providers who help us operate this website (for example, our form submission and email delivery provider). These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

We may also disclose your information if required by law or to protect the rights, property, or safety of our business or others.

5. Cookies and Analytics

This website may use standard browser cookies or similar technologies to help the site function properly (for example, to remember your form progress). We do not currently use advertising or tracking cookies.

We may use a basic analytics service (such as Vercel Analytics or Google Analytics) to understand how visitors use the site — for example, which pages are visited most. This data is aggregated and does not identify you personally. You can opt out of analytics tracking through your browser's privacy settings or by using a browser extension that blocks tracking scripts.

6. Data Retention

We retain contact form submissions and related correspondence for as long as reasonably necessary to provide service and comply with any legal obligations. If you would like us to delete your information, please contact us using the details in Section 1 and we will honor your request within a reasonable timeframe.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS, which encrypts data in transit between your browser and our server. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent where you have previously given it

To exercise any of these rights, contact us using the information in Section 1. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.